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Fulfillment/shipping policy

At Commercial Co Solutions, we are committed to ensuring that your orders are processed and delivered promptly and accurately. Our fulfillment policy outlines the procedures and guidelines we follow to provide you with a smooth and efficient experience.

1. Order Processing

  • Order Confirmation: Once an order is placed, you will receive an email confirmation with the details of your order. Please review the information carefully and contact us immediately if there are any discrepancies.

  • Processing Time: Orders are typically processed within 4 business days after confirmation. Processing times may vary depending on the product or service ordered and current demand.

  • Order Modifications: If you need to modify your order, please contact us as soon as possible. Modifications can only be made before the order has been processed.

2. Order Fulfillment

  • Service Delivery: Once your order has been processed, we will begin the fulfillment of the service as per the agreed-upon schedule. You will receive notifications and updates throughout the process to keep you informed of the status of your order.

  • Digital Products: For digital products, you will receive an email with download instructions or access credentials once your order is fulfilled.

3. Damaged or Incomplete Orders

  • Service Issues: If you experience any issues with the service provided, please contact us within 3 days of delivery to address the concern. We are committed to ensuring your satisfaction and will work with you to resolve any problems.

  • Incomplete Orders: If an aspect of your service is incomplete, please contact us immediately. We will investigate the issue and ensure that the service is completed promptly.

4. Order Cancellations

  • Before Fulfillment: If you need to cancel your order, please contact us as soon as possible. Orders can only be canceled before they have been processed for fulfillment.

  • After Fulfillment: Once an order has been fulfilled, it cannot be canceled. If you are not satisfied with the service, please refer to our refund policy for further guidance.

5. Contact Information

If you have any questions or need assistance with your order, please contact us at: 480-404-4903

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